Privacy Policy

Last updated: May 2026

This Privacy Policy explains how Big Six Tour Safaris (Pty) Ltd collects, uses and protects personal information when you visit our website or enquire about, book or travel on our tours and safaris.

We respect your privacy and aim to handle your information in a lawful, reasonable and transparent manner.

1. Who We Are

Big Six Tour Safaris is an owner-run tour operator based in South Africa. We specialise in small-group and private tours from Johannesburg to Kruger Park, Eswatini, Lesotho, Mozambique, Namibia, Botswana and Victoria Falls.

Email: info@bigsixtoursafaris.com
WhatsApp: +27 83 273 0632

2. Information We Collect

• Contact details such as name, email address and phone number.
• Booking details such as travel dates, group size and accommodation preferences.
• Messages sent through forms, email, WhatsApp or social media.
• Basic website usage data through cookies or analytics tools.
• Payment confirmations from payment providers. We do not store full card details.

3. How We Use Your Information

• To respond to enquiries and prepare tour quotations.
• To arrange bookings, accommodation, transfers and activities.
• To communicate with you before, during and after your trip.
• To improve our website, itineraries and guest experience.
• To meet legal, accounting or regulatory obligations.

4. Sharing Your Information

We do not sell your personal information. We may share necessary details with trusted suppliers such as lodges, hotels, transport providers, activity operators, payment providers or professional advisers where required to provide our services.

5. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to improve our content and layout. You can control or delete cookies through your browser settings.

6. Security of Your Information

We take reasonable measures to protect personal information from loss, misuse, unauthorised access or disclosure. However, no online system can be guaranteed completely secure.

7. Your Rights

You may request access to, correction of, or deletion of personal information we hold about you, where legally possible. We may need to verify your identity before responding.

8. Children

Families with children are welcome on many itineraries, but we do not knowingly collect personal information directly from children without the involvement of a parent or guardian.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page.